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Workflows

Carry the enquiry into the next conversation.

When enquiries arrive through different channels, the next action can become an exercise in reconstruction. Give an independent business a clear route from a website request to a booked conversation and a contact record the owner can return to.

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How it works

A workflow you can evaluate.

Test one real enquiry from submission to the owner’s next action, including a cancelled or changed booking.

Ask for useful context

Use Web and Forms to collect the details needed to understand the request, without asking for information you will not use.

Offer a booking route

Configure appointment types and availability in Calendar, then test the booking experience a new customer will see.

Own the follow-up

Keep the contact and agreed next action in CRM. Check how submitted information reaches that record before relying on the process.

The suite

The apps around your workflow.

Start with the app that solves the immediate problem. Bring in the others when the work needs them, with access governed by each app and workspace.

Before you get started.

Useful questions for choosing the right starting point.

What should we evaluate first?

Test one real enquiry from submission to the owner’s next action, including a cancelled or changed booking.

How do we choose the right plan?

Use the current pricing page to review plan terms. For a workflow spanning several apps, discuss the access and operational requirements in a demo before choosing the setup.

Keep exploring.

Check the product, review the details or talk through your next workflow.

Bring the process you want to improve.

Show us the work, the people involved and the handoffs that matter. We will help you evaluate a focused starting point.