Organise the channels
Create the working conversations and direct messages needed by the group.
Topolo for Community manager
Give member conversations and meetings a shared place.
Use Chat for channels, direct messages, meetings and notes. Check the guest experience you need, then bring Forms or Calendar alongside it for community intake and appointments.
How it works
Keep conversation and meeting context together.
Start with Chat for this part of the work. Verify the handoffs before extending the workflow.
Bring the meeting context
Keep meeting notes and files available alongside the discussion.
Check the guest experience
Verify the access and meeting behaviour needed before inviting external participants.
The suite
The apps around your workflow.
Start with the app that solves the immediate problem. Bring in the others when the work needs them, with access governed by each app and workspace.
Chat
Channels, direct messages, meetings, notes and shared files.
OpenSupport
Tickets, replies, assignment and the context behind the next support action.
OpenCRM
Contacts, companies, opportunities and the tasks that keep a relationship moving.
OpenMailboxes, threads, drafts and the attachments behind the conversation.
OpenMessages
Channels, customer conversations and approved messaging templates.
OpenDocs
Versioned documents, organised spaces, search and cited answers.
OpenBefore you get started.
Useful questions for choosing the right starting point.
Where should community manager work begin?
Use Chat for channels, direct messages, meetings and notes. Check the guest experience you need, then bring Forms or Calendar alongside it for community intake and appointments.
What should we check before expanding?
Start with the workflow above and compare the result with your current process. Check the relevant app access, supported inputs and handoffs before bringing more work into the suite.
How do we choose the right plan?
Use the current pricing page to review plan terms. For a workflow spanning several apps, discuss the access and operational requirements in a demo before choosing the setup.
Keep exploring.
Check the product, review the details or talk through your next workflow.
Explore Chat
See the Chat workspace and its current availability.
OpenRead the Chat reference
See the available capabilities and how they work.
OpenBrowse related solutions
Find another starting point for your business or role.
OpenCheck plans and pricing
Review current plan terms and the apps your workflow needs.
OpenBook a demo
Talk through the process and requirements you want to evaluate.
OpenGive member conversations and meetings a shared place.
See how this workflow fits your membership or user community work. Review the apps or book a demo around the process you want to improve.